Properly run effective negotiation can save time, increase productivity and
produce new ideas. Aim: The study aimed to assess effect of education program about
negotiation skills for head nurses on their time management. Research Design: Qusi
experimental design was utilized. Study Setting: The study was conducted in medical, surgical
and critical care units at Benha University Hospital. The study sample: composed of all head
nurses (80) who are working in the above mentioned setting; 17 of head nurses working at
medical units, 13 of head nurses working at surgical units and 50 head nurses working at critical
care units. Tools of data collection: Three tools were used: negotiation knowledge questionnaire,
negotiation process style scale and time management questionnaire. Result: 48.8% & 30% of
head nurses had good negotiation knowledge at post and follow up program respectively. The
total mean scores of head nurses' negotiation skill at post program and follow up were improved
(69.30 ± 5.07 and 70.36 ±4.81) than at pre program (59.93± 4.81). The most of head nurses' time
management skill had improved at post and follow up program (73.8% and 87.5%) than at pre
program (56.2 %). Conclusion: there was a positive correlation between head nurses' negotiation
knowledge, skill and time management skills. Recommendation: Conducting continuous inservice
training and educational programs for refreshing and increasing head nurses’ knowledge
and skills about the negotiation as well as to emphasize time planning skills during negotiation
process |
